Satisfy more demanding customers. Deliver new services in old channels and existing services through new channels. Reduce costs. The new network helps retail banks manage exponential growth in network usage as they reach out to their customers in new ways.
Increasing revenue and profitability
Acquire new customers, grow existing ones and keep costs down. Those are the secrets of success in retail banking today.
But the reality is that achieving these objectives is far from easy. In a UK market that’s saturated, acquiring customers means either venturing into new territories or winning accounts from the competition. Growing existing customers means ensuring that the service you provide is second-to-none. Keeping costs down means cutting the complexity of your data centres to reduce capital and operating expenditure.
Here’s how we help you in all three areas.
Growing customers
We help you grow customers by providing solutions that allow you to create carrier-quality, high performance, highly available and secure networks that enable you to deliver richer customer experiences and make personalised offers in real time. With market-leading service you not only grow existing customers, you also win accounts from the competition.
Acquiring customers
We make it easier for you to extend your coverage in both existing and new geographies with our concept of the ‘thin’ branch. Outlying offices execute business processes over the network, reducing branch investment, and the network can be delivered wired or wirelessly. As a result, we make it feasible to deploy branches in places where it would have been too difficult or cost-prohibitive before.
Cut costs
Our 3-2-1 Data Centre Network Architecture ends the need to balance the customer experience with network economics. With our QFabric architecture we are eliminating multiple layers of cost and complexity, while enabling massive scaling. We not only reduce costs substantially, we make you more agile and able to deliver new products and services faster.