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The table below details important information relevant to each CTPOS software release. The dates and milestones provided are in accordance with the policies of CTPOS software at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks. Prior to the acquisition of Acorn Software by Juniper, the CTPOS software dates and milestones provided are in accordance with the policies of Acorn Software.

Product FRS Date End of Engineering Support End of Life (EOL)
CTPOS 6.2 02/07/2012 08/07/2013 08/07/2014
CTPOS 6.1 01/11/2011 07/11/2012 07/11/20131
CTPOS 6.0 07/06/2010 01/06/2012 01/06/20131
CTPOS 5.4 07/22/2009 01/22/20111 01/22/20121
CTPOS 5.3 03/24/2009 09/24/20101 09/24/20111
CTPOS 5.2 01/12/2009 07/12/20101 07/12/20111
CTPOS 5.1 06/16/2008 12/16/20091 12/16/20101
CTPOS 4.6 03/13/2008 09/13/20091 09/13/20101
CTPOS 4.5 11/20/2007 05/20/20091 05/20/20101
CTPOS 4.4 09/04/2007 03/04/20091 03/04/20101
CTPOS 4.3 02/01/2007 08/01/20081 08/01/20091
CTPOS 4.2 10/15/2006 04/15/20081 04/15/20091
CTPOS 4.1.2 03/14/2006 09/01/20071 09/01/20081
CTPOS 4.1 08/26/2005 02/26/2007 02/26/20081
CTPOS 3.4 11/17/2004 05/17/2006 05/17/2007
CTPOS 3.3 09/16/2004 01/01/2006 01/01/2007
CTPOS 3.2 07/08/2004 01/01/2006 01/01/2006
CTPOS 3.1 04/21/2004 01/01/2006 01/01/2006

For CTPOS software products, the period of active engineering support will be the current release plus three (3) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first. All software releases are considered major (including 4.1.2, that was in development at the time of Acorn's acquisition).

Prior to January 1, 2006 Acorn Software support after FRS date for CTPOS software varied by release. Additionally, End of Engineering and End of Life dates were reached simultaneously.

NOTE: All CTPOS releases prior to 3.3 have reached End of Engineering and End of Life Dates.

Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.

When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.


1 No later than the date posted, the date may be earlier if the subsequent releases are reached prior to the months of support option.

 
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