JNCP Lab Exam Cancellation Policy Summary
Candidates may change or cancel a JNCP Lab Exam up to thirty (30) days prior to the date of the scheduled JNCP Lab Exam without penalty by logging into the JNCP Lab Exam Scheduling and Lab Exam Voucher Web site and selecting 'My JNCP Lab Exams'. You will be issued a refund or a credit to take the JNCP Lab Exam at a later date, based on your preference.
If you cancel your JNCP Lab Exam reservation less than thirty (30) days out, your registration fee is not refunded. You will be able to reschedule your JNCP Lab Exam but are required to provide full payment to confirm the registration.
If you do not appear for a confirmed JNCP Lab Exam appointment your registration fee is forfeited and your ability to reschedule may be restricted. For more details, please read the Lab Exam Cancellation Policy [ 
79 KB ].
Payment Due Date
- Payment is due when you register for the exam. Your registration will not be confirmed until payment is received.
Lab Exam Cancellation Policy [ 79 KB ]
Important Note: Remember to read and be familiar with the Certification Candidate Agreement [ 103 KB ] before your exam appointment. You will be required to accept the Certification Candidate Agreement [ 103 KB ] before beginning the exam.
JNCP written exams are delivered worldwide at Prometric testing centers.
To register visit the Prometric Testing Center 
(or call 1-888-249-2567 in North America) to open a testing account and register for an exam.
Welcome to the new JNCP Lab Exam Scheduling & Lab Exam Voucher Web site. This new registration system enhances the customer’s experience and provides JNCP Lab Exam candidates the ability to:
- Schedule, reschedule, waitlist and cancel JNCP Lab Exams in real time
- Purchase and track JNCP Lab Exam Vouchers
- Track past and future JNCP Lab Exams
Click Here to access the JNCP Lab Exam Scheduling & Lab Exam Voucher Web site.
Private Lab Exam Events
To request a private event or inquire about upcoming events in certain locations, please send an email to:
- AMER – certification-info@juniper.net
- APAC – Training_APAC@juniper.net
- EMEA – emea-training@juniper.net
Request a JNCP Lab Exam Results Evaluation
To request a JNCP Lab Exam Results Evaluation, send an email to certification-testresults@juniper.net and include your name, CertManager ID and original exam date. Payment instructions are sent upon receipt of the request. The results evaluation process does not begin until payment is received.
If you have any questions regarding the new JNCP Lab Exam Scheduling and Lab Exam Voucher Web site, please contact us at certification-info@juniper.net.
| Country | Street Address | Contact Numbers |
|---|---|---|
| United States | 805 11th Avenue Bldg 3 Sunnyvale, CA 94089 Location Details | Phone: 888-586-4737 (Within U.S.) 408-745-2000 Fax: 408-745-8912 |
| New class location:
2250 Corporate Park Drive Suite 210 Herndon, VA 20171 Location Details | Phone: 571-203-1700 Fax: 571-203-1790 |
|
| 10 Technology Park Drive Westford, Massachusetts 01886 Location Details | Phone: 978-589-5800 Fax: 978-589-0800 |
|
| Australia | Level 1, 181 Miller Street North Sydney, New South Wales 2060 Location Details | Phone: 61-2-8913-9800 Fax: 61-2-8913-9890 |
| China | Juniper Networks China Suite 1508, 15/F Tower W3 Oriental Plaza Number 1 East Chang An Avenue Dong Cheng District Beijing 100738 Location Details | Phone: 8610-6528-8800 Fax: 8610-8518-2626 |
| Hong Kong | Juniper Networks Ltd. Suite 2507-11, 25/F. ICBC Tower,Citibank Plaza, 3, Garden Road, Central, Hong Kong Location Details | Phone: 852-2332-3636 Fax: 852-2574-7803 |
| Japan | Juniper Networks, KK. Shinjuku Park Tower, N-35Floor 3-7-1 Nishishinjuku, Shinjuku-ku Tokyo 163-1035 Map | Website | Phone: 81-3-5321-2600 Fax: 81-3-5321-2700 |
| Korea | 4thFl. A-wing, Kyobo Tower 1303-22 Seocho-dong, Seocho-gu Seoul 137-070 Location Details | Phone: 82-2-3483-3400 Fax: 82-2-3483-3488 |
| The Netherlands | Juniper Networks B.V. Boeing Avenue 240 1119 PZ Schiphol Rijk Amsterdam Location Details | Phone: 31-20-712-5700 Fax: 31-20-712-5901 |
| Singapore | Juniper Networks Singapore 3 Anson Road #11-02, Springleaf Tower, Singapore 079909 Location Details | Phone: 65-6511-3500 Fax: 65-6511-3590 |
