TX Matrix Platform
Comprehensive TX Matrix Tools and Resources:
Download Software
Download software release and software updates for all Juniper Networks products.
• JUNOS Software (Canada & US) 
• JUNOS Software (Worldwide)
• JUNOScript Management Software
• SDX (SSC) Management Software
Research a Problem
Research and solve problems using our support tools.
• TX Matrix Knowledge Base
• JUNOS Bug Search
• Technical Bulletins
• IOS-to-JUNOS Config Translator
Case Management
Create, track and update technical support cases and RMAs. Upload files to assist troubleshooting.
• Create a Case
• My Open Cases
• My Open RMAs
• Search Cases and RMAs
Contract and Product Management
View your install base and service contracts, register security products and activate their support certificates.
• Search Products & Contracts
• Order Status
Technical Documentation
Read hardware and software manuals, whitepapers, and tech notes, view streaming media training courses.
• TX Matrix Platform Documentation
• JUNOS Software Documentation
• White Papers
• Tech Notes
• Web-Based Training Courses
Contact Support
Contact the Juniper Networks Technical Assistance Center (JTAC), Customer Service or Sales.
• Contact Tech Support
• Customer Service Contacts
• Send Feedback
Guidelines and Policies
Identify standard warranty, repair and return policies and priority setting of problems and systematic escalation management to customers with current service and warranty agreements.
• Guidelines and Policies
Security Center
Juniper Networks takes security very seriously and we will take immediate action to address any security related problems that involve our products or services.
• Security Center
